In Tokyo Automotive We Trust
After the Toyota dealership visit (AN in BP), my transmission (2012 Toyota Sequoia) started to fail. After returning to the dealership to tell them something wasn’t right about the transmission after they serviced it, they told me they couldn’t figure out what was wrong. I decided to take it to an independent shop and chose Tokyo Automotive based on the positive reviews. These guys were able to give me a no BS assessment. They took my transmission pan off and showed me the over abundance of twinkling metal shavings found in the pan. My transmission was toast and I needed a new one. It was a hard pill to swallow after receiving an estimate for parts and labor, but what was I going to do? Go back to the dealership? Heck no! TA were very empathetic and walked me through the process. They were able source a replacement for a good price and kept me in the loop as the repair progressed. My tree drives great now. Although it cost me a pretty penny, the TA crew gave me a sense of competence/expertise. Something that the dealership lacks. So it was worth it. I highly recommend Tokyo Automotive. BTW, they will look your vehicle over and advise you on other recommendations, but don’t take this as a sneaky upsell. You can decline if you want without any pushback from them.
